Methanol MSA is committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the data protection legislation in Singapore.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

  • When you register we ask you for your name and contact details.
  • We use your personal information to update you about new products/services. We will only contact you with your consent.
  • We do not sell, rent or exchange your personal information with any third party for commercial reasons.
  • We follow strict security procedures in the storage and disclosure of information which you have given us. We do not collect sensitive information about you except when you specifically knowingly provide it.  In order to maintain the accuracy of our database, you can check, update or remove your personal details by sending an e-mail to We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site.  A cookie is an element of data that our Website sends to your browser which is then stored on your system.  You can set your browser to prevent this from happening.  Any information collected in this way can be used to identify you unless you change your browser settings.

If you have any questions about privacy please contact us at

Who we are

We are MethanolMSA. For more information about what we do, please visit the About page.
Our website address is

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms and quizzes

When visitors fill out and submit a form we collect the visitor's personal information like name, email address, quiz answers, and any additional fields such as a message. We use this information to sign you up to our mailing list, and analyze your answers to give you relevant information about your quiz results.

Report access, conference registrations, and other purchases

When visitors purchase access to reports or register for a conference we collect the visitor's personal information like name, email address, and any additional fields pertaining to their purchase. We use this information to process your payment through a third-party payment gateway.  We also store some of that information in the database so that users may review their purchases.  If report access or conference registration is purchased we also retain the user's membership status, and other information necessary to permit them to access reports.  We retain their information indefinitely so that they can log back in and resume or review reports they've purchased.  (Note: if a user wants to have their information removed they will no longer be able to access their reports.)


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We send anonymous data to Google Analytics to gather other anonymous statistical information about site usage.
Learn more about how Google Analyitics tracks your data here.
Learn how to Opt-out of sending your data to Google Analytics here.
We may send data via Facebook pixel to measure the return on investment of our Facebook Ads by reporting on the actions people take after viewing those ads.
Learn more about how Facebook uses cookies to send you ads here.
We may also use Google AdWords which uses cookies to display ads based on your past visits to our website.
You can control the information Google uses to show you ads here.  We may also share limited information with an anti-spam vendor during contact, purchasing, and signup submissions.

Learn how to opt out of Interest-based Advertising such as Google AdWords and Facebook pixel by going here .

Who we share your data with

Google Analytic products (Google Analytics and Google Adwords). See Analytics section of Privacy Policy for more information.
MailChimp (we send your name and email address to MailChimp when you enter email address into a form submission).
Facebook Pixel See Analytics section of Privacy Policy for more information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

The website uses a series of security measures and protocols to minimize the risk that the site will be compromised by user error.  These measures include but are not limited to enforcing strong passwords, routine security scans, frequent software updates, and monitoring unexpected file changes.

What data breach procedures we have in place

If we detect or if  we are are informed of a data breach we will perform the following steps

  • Notify the hosting company and ask for assistance to prevent further intrusion, damage, and loss of information
  • Make an archive of the current, compromised website and data and store it in a secure location isolated from the server
  • Restore the website to the most recent "clean" (uncompromised) version available
  • Attempt to determine what if any information was lost
  • Notify all visitors that we have contact information for that their information may have been accessed
  • Attempt to determine who the relevant law-enforcement authorities are and notify them of the breach

What third parties we receive data from

We may receive data on user behavior from third-party analytics companies such as Google Analytics.  We may also receive data from social media companies we advertise with, such as Facebook, in order to measure the usefulness of our advertising.  While we don't rule out the possibility that information about a particular individual could be included in this 3rd-party data, it is generally presented as aggregated or statistical data.

What automated decision making and/or profiling we do with user data

The website emails registered participants based on certain simple triggers such as making a purchase or completing a lesson in the online course.  The site may also generate messages to course participants if no activity had been detected for a certain period of time.